About the Company
Lavender Fields has the freshest flowers on the market delivered to our door daily. We are known for our diverse and unique selection of material. Our designers specialize in creating custom arrangements to express your feelings and sentiments through flowers.
We also have a wonderful selection of green and blooming plants, plush, balloons, and full-sized greeting cards, as well as fruit, chocolate, and gourment goodies to choose from.
Lavender Fields is dedicated to your satisfaction. We stand behind our products and services with a 100% guarantee. If you are not completely pleased, call us within 48 hours, and we will gladly replace your order or issue you a refund.
Every order receives our personal attention. Come to our shop, call us at (703) 858-1780, or place an order online. Through friendly, professional service we are committed to helping you select the perfect gift for any occasion.
Do you have an upcoming wedding or special event? We are great listeners, full of wonderful ideas and we pay close attention to the tiniest details. Together, we will make your special wedding/event dreams come alive.
43930 Farmwell Hunt Plaze Ste 120
Ashburn, VA 20147
*Our shop is open Monday through Friday from 9:00 AM to 6:00 PM
Saturday from 9:00 AM to 4:00 PM
We are closed on Sunday
To help ensure on-time delivery during busy holiday seasons, place your order at least one day prior to the following major holidays: New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Our shop will always be closed on the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Boxing Day (December 26th).
When You Place an Order
We guarantee 100% satisfaction on all floral and gift items. If you are not completely satisfied, please contact our Customer Service Department within 48 hours of delivery at (703) 858-1780. We cannot guarantee parishable product after 48 hours.
Every internet order you place with us will be charged a sales tax of 6%, applied to the amount of the order.This tax rate is based upon the rate our shop is charged, regardless of the destination of your order.
Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery.
If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at (703) 858-1780.
We are not able to accept cancellations or change requests via e-mail.
Our shop serves the following areas in Virgina:
Ashburn, Brambleton, Broadlands, Leesburg, Potomac Falls, South Riding, Sterling, and parts of Dulles and Aldie.
We also deliver to the following facilities:
Colonial Funeral Home
Heritage Hall Nursing & Rehab
Leisure World of Virginia/Lansdowne Woods
Meadow Glen of Leesburg
Morningside House of Leesburg
Sterling Funeral Home
Sunrise Assisted Living
William Waters House
|Adam's Green Funeral Home
Countryside Ambulatory Surgery
Loudoun Funeral Chapels
Madison House Apartments
Mirror Ridge at Community village
Nova Care Center
Summerset Retirement Community
We accept the following payment methods:
- American Express
We specialize in the following services:
- Large inventory of fresh flowers
- Modern design style
- Traditional design style
- Weddings and special events
- Funeral designs
- Unique potted plant selection including orchids and succulents
- European/dish gardens
- Gourmet and fruit baskets
- Fresh bakery cakes from a local vender
- Greeting cards, full sized, great selection
A local delivery fee of $13.50 will be added to each order, for each address. For deliveries outside our local delivery area, there will be a total fee of $20.00 to cover the delivery and wire service charges.
U.S. orders must be received before 12:00 noon in the recipient's time zone to ensure same-day delivery. Orders received after that time will be delivered the following day.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.
Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the internet.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value.
Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.